A jury verdict came in this week in a slip and fall case at a Popeyes restaurant. Looking at the published details of the case, it was interesting how much of the contesting of the case focused on the level of damages. This highlights a few things that restaurant operators need to keep in mind when planning their prevention efforts:
1. Any given slip and fall can result in a wide range of outcomes. The level of injuries isn’t always predictable by the nature of the fall itself.
2. Minor falls can be just as instructive to hazard recognition and prevention efforts as major ones. We need good systems to use the information that comes our way.
3. It’s a combination of the way a facility is designed, the way it’s managed,and how issues are identified and addressed that makes up the risk picture someone using a given walkway faces.
When was the last time you reviewed your procedures and practices?